At Crystal Holidays, we are committed to safeguarding the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services. Please take a moment to read this policy to understand how we ensure your information remains secure.
1. Information We Collect:
We may collect various types of information, including but not limited to:
- Personal Identification Information (PII): Your name, contact details, passport information, and other relevant data.
- Travel Preferences: Your travel preferences, requirements, and special requests.
- Payment Information: Credit card details and billing information for reservations and transactions.
- Device and Browser Information: We may collect technical details such as your IP address, browser type, device information, and browsing patterns.
2. How We Use Your Information:
We use your information for the following purposes:
- To Process Bookings: We use your personal and payment information to make and manage your travel reservations.
- Customer Support: We provide assistance, respond to inquiries, and address your concerns.
- Communication: We may send you important updates, offers, and promotional materials related to our services.
- Improve Services: Your feedback helps us enhance our offerings, website, and customer experience.
- Legal Requirements: We may disclose information as required by law or to protect our rights, property, or safety.
3. Data Security:
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no transmission over the internet or electronic storage is entirely secure.
4. Third-Party Services:
We may share your information with trusted partners, such as hotels and airlines, to fulfill your travel arrangements. These partners are required to handle your data with the utmost care and in accordance with our privacy standards.
5. Cookies and Tracking:
We use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data about website usage. You can adjust your browser settings to control cookie preferences.
6. Your Choices:
You have the right to:
- Access, update, or correct your personal information.
- Opt-out of promotional communications.
- Request the deletion of your data (subject to legal obligations).
7. Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to Privacy Policy:
We may update this policy from time to time. The latest version will be available on our website.
For any questions or concerns about our Privacy Policy, please contact our Data Protection Officer at privacy@crystalholidayscompany.com.
By using our services, you agree to the terms outlined in this Privacy Policy. Last updated [Date].
Thank you for choosing Crystal Holidays for your travel needs. Your privacy is our priority.